FAQ
Frequently Asked Questions about our services and policies.
We offer special discounts and laundry service benefits for stays of 7 nights or more. Please contact the front desk.
All rooms are equipped with personal safes.
We accept cash, credit cards (Visa, MasterCard, Amex, etc.), and selected mobile payments.
Room service is available from 11:00 AM to 10:00 PM.
Extra beds can be added in certain room types for an additional charge per night.
Irons and ironing boards can be brought to your room upon request.
Yes, there is a 24-hour convenience store within a 1-minute walk from the hotel entrance.
Yes, we provide airport pickup and sending services for a fee. Please reserve in advance if you wish to use it.
Cancellation is free up to 24 hours before check-in. Cancellations made after that or no-shows may incur a one-night charge (subject to booking conditions).
Basic toiletries including shampoo, conditioner, body wash, toothbrush, and toothpaste are provided.
Sorry, pets are not allowed, with the exception of service dogs for the visually impaired.
No, all rooms are non-smoking. Please use the designated outdoor smoking areas.
Yes, a breakfast buffet is served every morning at the restaurant on the 1st floor. Service hours are from 7:00 AM to 10:00 AM.
Yes, you can store your luggage at the front desk before check-in or after check-out.
Yes, high-speed Wi-Fi is available for free throughout the hotel.
Yes, complimentary parking is available for staying guests. Valet parking service is also provided.
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in or late check-out serves subject to availability and may incur additional charges.